Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: September 5, 2025

Information We Collect

Personal Information

When you use our services, request quotes, or apply for employment, we may collect:

  • Name, email address, and phone number
  • Company information and business details
  • Shipping addresses and freight details
  • Employment history and qualifications (for driver applications)
  • Communication preferences and consent records

Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • IP address and browser details
  • Pages visited and time on site
  • Referring website and search terms
  • Device type and operating system

How We Use Your Information

We use the information we collect to:

  • Provide freight services and respond to quote requests
  • Process driver applications and communicate about employment
  • Send service updates, shipment notifications, and business communications
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory requirements
  • Protect our business interests and prevent fraud

SMS Communications

When you provide your mobile number and consent to receive SMS messages from us:

  • We’ll send informational texts about quotes, applications, shipments, and service alerts
  • Message frequency varies; message & data rates may apply
  • Consent is not a condition of purchase
  • You may opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT
  • Reply HELP for assistance or contact us at (513) 496-5507 or cargofreighttruckinginc@gmail.com

No Third-Party Marketing Sharing: We do not sell or share mobile numbers, SMS opt-in data, or consent with third parties for their marketing or promotional use. Mobile carriers are not liable for delayed or undelivered messages.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only:

  • With service providers who support our operations (under confidentiality obligations)
  • When required by law or to protect our rights and safety
  • In connection with a merger, acquisition, or business transfer

Data Security

We implement administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is 100% secure.

Your Rights and Choices

You may be able to:

  • Request access, correction, or deletion of your data (subject to law)
  • Opt out of SMS anytime via the STOP keywords above
  • Withdraw consent for marketing communications

Contact Us About Privacy

Policy Updates

We may update this privacy policy from time to time. Material changes will be posted here with an updated date. Your continued use of our services indicates acceptance of the updated policy.